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Hi there! I'm Liz.
I'm an Experience Optimization Manager specializing at the intersection of UX design, CRO, and business strategy.
I help global brands scale through insight-driven experimentation and rigorous research. I specialize in translating raw user data into measurable ROI and seamless digital products.
MY WORK

Architecting a 403% Conversion Lift for Pet Insurance
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Led the strategic direction for UX and conversion optimization for a Fortune 50 global insurer, increasing annual lead volume by 80% through a cross-functional roadmap that integrated AI-search visibility with data-driven, high-intent transactional design.
UX Audit & Strategic Roadmap for a Fortune 100 Global Fintech
Conducted a strategic heuristic and accessibility audit for a Fortune 100 fintech platform, delivering a comprehensive modernization roadmap to optimize the digital experience for millions of global business users.

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